Made to Order, Shipped with Care
Every Warm Brass fixture is hand-finished to order, then sent to you free via DHL Express — fully tracked, anywhere in the world.
From order to doorstep
Standard pieces are prepared and dispatched within 1–2 business days.
Custom finishes or sizes are hand-made to your spec — add 3–7 business days. We email you if anything affects the timeline.
Shipped free via DHL Express, fully tracked, to your door anywhere in the world.
Delivery estimates
Complimentary worldwide shipping via DHL Express. Estimated transit once dispatched:
💶 No hidden fees · duties included
The price at checkout is the price you pay. Warm Brass ships Delivered Duty Paid (DDP) via DHL — we cover all duties and customs, so there’s nothing to pay on delivery. U.S. customs clearance may occasionally add a few days, but never a bill.
On the horizon
We’re opening U.S. fulfillment — soon, stocked pieces will reach customers across the United States in as little as 1–2 days.
Tracking your order
The moment your order ships, you’ll receive a confirmation email with your tracking number. Please allow up to 48 hours for the carrier to update its system. Any questions — our team is one email away.
📦 Handling notes
We don’t ship on weekends or public holidays. During peak periods, extensive customizations may add 1–2 weeks — we’ll always contact you personally if there’s a significant delay.
Shipping questions
Standard pieces dispatch within 1–2 business days; custom finishes or sizes add 3–7 business days. Once shipped, DHL Express delivers in 3–5 business days to the U.S. and worldwide thereafter.
Yes — complimentary worldwide shipping via DHL Express, fully tracked, on every order.
We do. See the delivery estimates above for your region.
No. Warm Brass ships Delivered Duty Paid (DDP) via DHL — all duties and customs are covered, so the price at checkout is final with nothing to pay on delivery. U.S. clearance may add a few days, but never a fee.
Yes. You’ll get a tracking number by email when your order ships; allow up to 48 hours for it to update in the carrier’s system.
